User Centered Design Services, Inc (UCDS) provides services that effectively improve the operators ability to detect, diagnose, and manage abnormal situations. We apply human factors / user centered design in the control room, layout, operator consoles, large overview displays, and reduce traffic and distractions in the control room. We help implement standards in alarm management, HMI design, fatigue management, and shift handover. We develop strategic operator selection processes for new hires and create the training programs and documentation to ensure your new operators understand your process and are prepared to operate under all conditions. Below are two of our most popular services:

 

Control Room Design: We understand what operators do so we design control rooms on functionality and effectiveness rather than flare: read more

 

 

 

Operator Staffing Study: Do you have the right number of operators to safely meet your operating objectives, is the workload balanced, and is each position above or below the industry pace setters?  read more