Control Rooms Documents

Documents – Control Rooms
The following documents are available for download. Please use this form to select with documents you would like to download.

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Abnormal Situation Management - The need for Good Situation Awareness
Designing a Control Building
Designing Control Rooms for Humans
Putting on a Human Face on the Design of Control Rooms
The Safety Issues of Batch (& Other) Controls
Shift Worker and Fatigue

Once you select the papers you’d like to review they will be emailed to you very shortly.

Documents – Control Rooms
* Abnormal Situation Management – The need for Good Situation Awareness
A paper presented by Ian Nimmo, September of 2004 at the symposium “Advances in Process Control 7”.  The paper discusses strategies to help operators maintain a high level of situational awareness i.e., an accurate perception of the current condition of the process and equipment, and accurate understanding of the meaning of key performance indicators.

*  Designing a Control Building
Written by Ian Nimmo, published by Hydrocarbon Engineering – Nov 2002.  Article discusses major aspects to designing a new control building i.e., building location, standards, selecting an architecture firm, building company, console layout and ergonomic considerations, people changes and management of change.

*  Designing Control Rooms for Humans
Written by Ian Nimmo and John Moscatelli, published in Control Magazine – July 2004. Article discusses today’s work environment and how it has been revolutionized by PC’s and PC workstations.

*  Putting on a Human Face on the Design of Control Rooms
Written by Ian Nimmo, published by Process Control Magazine – May 2004. Article discusses how technology has pushed Industrial processes to the limit, and why Companies should implement standards and best practices around factors such as human related incidents and Control Room Design.

*  The Safety Issues of Batch and other controls

Written by Ian Nimmo, presented as Keynote presentation May of 2005 at the World Batch Forum. This paper discusses a new approach to safety, breaking the traditional barriers of people, organizations and culture and puts the control engineer back in the driving seat for determining performance improvements, optimizing control algorithms, people, and the way they interface with technology.

*  Shift Worker & Fatigue

The incidence of fatigue is underestimated in virtually every industry because it is hard to quantify and measure.  Recognizing that fatigue management requires major changes in both organizational culture and operator behavior.

© 2013 User Centered Design Services


UCDS has in-depth experience in designing control rooms and modifying existing field shelters. Our process is compliant with the ISO 11064 Ergonomic Design Standard for Control Buildings. We interview management, supervision and a significant group of the operators to understand functional requirements, what works well in the existing environment, and identification and correction of problems with the existing design. To learn more Click Here


Situation Awareness

Abnormal situations encompass a range of events outside the “normal” plant operating modes, e.g. trips, fires, explosions, toxic releases or just not reaching planned targets. In the past incidents such as Piper Alpha, Milford Haven, Flixborough, Texas City and the 2003 northeast electrical blackout have all been attributed, at least in part, to a fundamental lack of good situational awareness. Early work of the Abnormal Situation Management Consortium® included a survey of the US petrochemical industry. Based on their research the consortium estimates industry losses of around $20 billion per year from abnormal situations, approximately equal to the total annual profits of that industry. Furthermore these studies indicate that companies achieving Best Practices in operations can improve productivity by 5-12%. To learn more Click Here


Fatigue Alertness Management

We have many customers looking to enhance their shift handover procedures and follow some of the Recommended Practices identified in the API documents; others are focusing attention on fatigue and fatigue countermeasures. We have great solutions for both these topics. For more details please contact Steve Maddox. To learn more Click Here



User Centered Design Services promotes Behavior – Based Safety which is a process that helps employees identify and choose safe behavior over an unsafe one. Safety in the workplace is a combination of three measurable components – the person their environment, and their behavior. To learn more Click Here

About the Control Room Operator Performance Group

The purpose of this group is to share ideas and solutions that contribute to improving the performance of the control room operator. Abnormal situations can be managed safely and effectively if we provide our operators with the right training, workload, environment, and interfaces.