Control Building Services


UCDS offers a full line of consulting services to evaluate your current plant condition, make realistic and achievable recommendations for improvement and aid you in implementing our recommendations. An integral part of this line is a set of control room design services that provide guidance at all phases of a building project on industry best practice, standards and regulations. Our control room services are based on the guidance provided by the international standard ISO 11064.

Driven by today’s demands for safer, more reliable, cost effective and efficient operations,control room designs are relying more heavily on automation and centralized supervisory control. The operator, however, has retained a critical role in making these systems work. With our extensive engineering experience, and working relationship with many different architectural firms, we have been involved in over a hundred control room projects ranging from small refit of existing buildings to construction of state of the art distributed and consolidated control rooms.

Currently we offer the following control room services:

We are also happy to provide customized services based on any specific client requirements.



© 2013 User Centered Design Services

Technical

UCDS has in-depth experience in designing control rooms and modifying existing field shelters. Our process is compliant with the ISO 11064 Ergonomic Design Standard for Control Buildings. We interview management, supervision and a significant group of the operators to understand functional requirements, what works well in the existing environment, and identification and correction of problems with the existing design. To learn more Click Here

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Situation Awareness

Abnormal situations encompass a range of events outside the “normal” plant operating modes, e.g. trips, fires, explosions, toxic releases or just not reaching planned targets. In the past incidents such as Piper Alpha, Milford Haven, Flixborough, Texas City and the 2003 northeast electrical blackout have all been attributed, at least in part, to a fundamental lack of good situational awareness. Early work of the Abnormal Situation Management Consortium® included a survey of the US petrochemical industry. Based on their research the consortium estimates industry losses of around $20 billion per year from abnormal situations, approximately equal to the total annual profits of that industry. Furthermore these studies indicate that companies achieving Best Practices in operations can improve productivity by 5-12%. To learn more Click Here

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Fatigue Alertness Management

We have many customers looking to enhance their shift handover procedures and follow some of the Recommended Practices identified in the API documents; others are focusing attention on fatigue and fatigue countermeasures. We have great solutions for both these topics. For more details please contact Steve Maddox. To learn more Click Here

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Behavior

User Centered Design Services promotes Behavior – Based Safety which is a process that helps employees identify and choose safe behavior over an unsafe one. Safety in the workplace is a combination of three measurable components – the person their environment, and their behavior. To learn more Click Here

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About the Control Room Operator Performance Group

The purpose of this group is to share ideas and solutions that contribute to improving the performance of the control room operator. Abnormal situations can be managed safely and effectively if we provide our operators with the right training, workload, environment, and interfaces.