Company Mission

Our mission is to impact all aspects of plant operations by implementing Best Practice solutions for reducing the frequency and severity of abnormal situations and instituting efficient and effective work processes. We accomplish this by evaluating current plant conditions, making realistic and achievable recommendations for improvement, and assisting in implementation of the recommendations.

Company Profile

UCDS, Inc. is a U.S. based Organization serving world wide clients. It is a Division of Command & Control Environments, Inc. and works in harmony with other divisions such as Design Matters.

The collective background of our organization’s founders brings over 50 years of experience in the Refining and Petrochemicals industries and have designed over 1500 control room facilities. No one has the experience of CCE/UCDS/Design Matters in critical space. Our first-hand plant experience enables us to design an overall work environment that optimizes operator and organizational performance.

The company’s extensive expertise, coupled with key industry affiliations, provides the framework for successfully meeting our clients’ business objectives. Since its inception, User Centered Design Services has demonstrated its diversity by actively engaging clients in all regions of the world and across multiple industries. We have experience in Iron & Steel, Copper, Aluminum, Oil & Gas, Refining, Petrochemical, 911, Air Traffic Control, Radar, Military, Financial, Trading, etc.

Our Vision:

User Centered Design Services, Inc. is a consulting company focused on Operational Excellence.

Our vision is to implement Best Practice solutions for reducing the frequency and severity of abnormal situations, which will dramatically improve the nature of operations in production facilities. These Best Practices impact all aspects of plant operation and will result in improved plant performance, a reduction in incidents, and improved safety and profitability.