Cell Phone:
623.764.0486
Phone:
623.551.9057
Email:
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| IAN NIMMO
Ian is a member of IET (CEI) in the UK as well as a Senior Member of ISA. He joined Honeywell, Inc. in 1990 as a Chemical Engineering Specialist. During his time at Honeywell, he was instrumental in leading the efforts to obtain NIST government funding and the Abnormal Situation Management (ASM) Consortium program. Mr. Nimmo is a founder and former Program Director of the Abnormal Situation Management (ASM) Consortium. Mr. Nimmo saw a need in the marketplace for overall control room and human factors expertise. To fill this void he left Honeywell and founded User Center Design Services, Inc. in 2000. Prior to beginning the work of founding the ASM consortium in 1991, Mr. Nimmo was Computer Applications Section Manager for a large petrochemical company (ICI) and worked with the British Government’s Health & Safety Executive introducing National & International standards for computer systems. Ian has over 40 years working experience in the Refining and Petrochemicals Industry. | 
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| DAVID LEE
David has a Chemical Engineering Degree from the University of Birmingham in the UK and is a Chartered Chemical Engineer. David has over 25 years of experience in the Chemical Industries as an engineer and project manager and has held various positions within production management. In this time, he was instrumental in many greenfield and upgrade process and automation projects ranging from a few thousand dollars to multi-millions of dollars. David has been fortunate to have worked on the full range of technologies from pneumatics to state of the art DCS and bussed instrumentation. Within the companies he worked for, he was considered a subject matter expert in batch operation, human machine interface design, alarm management and safety system design. As such David helped with early adoption of industry standards such as IEC-61508, ISA-84 and ISA-88.
Since first joining UCDS in 2007, David has been involved in successful projects encompassing the full range of UCDS services across multiple industries around the world.
David is an active member of ISA, VP and Secretary of his local branch and involved in the development of several new automation standards.
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| HARLAN GRAF, Senior Consultant Harlan has a degree in Chemical Engineering from the University of Tulsa. His 33 year career with a major oil company has given him a vast diversity of experience in both the technical and the operations/management arena. He has specific experience as a design engineer, chief process engineer, operations superintendent, operations manager, project manager, tech services manager, and refinery site manager. With two international assignments, he has a better understanding of how cultural differences play a key role in refining management organizations.
During his career, Harlan was intimately involved in the implementation of the Central Control Room concept at four different locations. This involvement included initial project development, construction, operations and maintenance organizational staffing, and final implementation and move-in.
In addition, Harlan has a vast working experience with refining safety, operations, optimization and trouble shooting. At one of his international assignments, he was involved with completing construction, operator staffing and training, and starting up a grass roots refinery. This was particularly challenging since many of the processes and computer aids we take for granted didn’t exist at their location. | 
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| HARRY WILLIAMS, Consultant Harry has an extensive background in training and recently worked for our good friend Jack Pankoff and TTS Performance Systems. Together, with Jack’s support, we are developing NEW improved operator effective practices. Everyone has management systems but few have systems that have a solid ROI and good Human Factors Engineering behind them. If your company wants to eliminate Human Error and improve Ergonomics while improving your Risk Control Systems and developing Leading Indicators to supplement existing Lagging Indicators you need to check out this new service and the support staff. As UCDS continues to improve our services, we continuously seek out best practices, provide continuous improvement and qualified staff with solid industrial experience. | 
Phone:
512-869-6439
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| STEVE MADDOX, Sales Director Steve has an extensive background in Alarm Management Software sales and has helped thousands of customers develop solutions to improve situation awareness through alarm management, HMI design, control room design. In the last 2 years Steve has participated in the development of solutions for 39 pipeline companies due to the pipeline industry PHMSA regulations for Control Room Management.
He joins UCDS to help our customers understand the services and benefits we provide and will be contacting both our new and previous customers to improve our services as we expand our company offering.
Phone #: 512.869.6439 |  | MELINDA LEHMAN, Executive Administrator
Melinda graduated from Arizona State University with a Bachelor of Science in Business Administration. She has worked as an assistant to executive directors and presidents of several companies for the past 17 years. Melinda's organizational, administrative and accounting skills are a great asset to our company. |
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